Home » News » Home care service boost

Home care service boost

Older residents in Whittlesea are set to benefit from an expansion of Ageing Well Program services to include Home Care Packages (HCP).

In March, council endorsed the notification to the Aged Care Quality and Safety Commission for Council to become an approved provider of Home Care Packages for older adults.

Currently, Council delivers the Commonwealth Home Support Program (CHSP), offering basic, entry-level services such as domestic assistance, personal care, respite, property maintenance, social support programs and meals.

However, with the introduction of the Home Care Packages Program, tailored support for older people with more complex needs becomes possible, ensuring continuity of care without the necessity of changing providers once a higher level of service is required.

The expansion of services will enable council to deliver enhanced and innovative service offerings, ensuring older residents can remain independent for as long as possible.

Chair administrator Lydia Wilson said the decision to expand the services offered aligns with City of Whittlesea’s commitment to prioritise the wellbeing of residents.

“By offering this service, our older residents can have continuity of care from a trusted provider, ensuring they maintain a sense of security and support as they age,” she said.

“We are regularly listening to and seeking feedback from current residents using the Ageing Well service. With this feedback, we continually evolve and adapt services to meet the changing needs of the community.”

Council will notify the federal government of its intention to become an approved provider with the expansion of services to commence once this is finalised, which is expected to be by 2025.

Digital Editions


  • Walk to Work Day coming

    Walk to Work Day coming

    The Pedestrian Council of Australia has announced a new initiative for Walk to Work Day, partnering with the Black Dog Institute to highlight the mental…

More News

  • Who are these Australians?

    Who are these Australians?

    The iconic ‘Three Well-Known Australians’ has made its way to Melbourne’s west for a limited time. The work, painted by Martin Shaw in 1982, depicts three figures – a blue,…

  • Support Sweethearts for HeartKids

    Support Sweethearts for HeartKids

    Every day in Australia, eight babies are born with a childhood-onset heart disease (CoHD), and this February HeartKids is calling on Australians to help support these children and their families…

  • Power bill relief a bonus

    Power bill relief a bonus

    The state government used one of the hottest days in Victoria’s history to urge households to apply for its power saving bonus program before it ends on 31 March. Before…

  • Help for heart kids

    Help for heart kids

    Every day in Australia, eight babies are born with a childhood-onset heart disease (CoHD), and this February HeartKids is calling on Australians to help support these children and their families…

  • Slow down around schools

    Slow down around schools

    Purchase this photo from Pic Store: 206998 With Victorian students returning to school for Term 1 of 2026, police are reminding motorists to slow down and take extra care around…

  • Geislinger’s perfect timing

    Geislinger’s perfect timing

    One of Hume City Broncos new imports for the Big V women’s championship was sitting right under their nose. Maddi Geislinger joins the Broncos having played with Melbourne University in…

  • Tubes of survival

    Tubes of survival

    Purchase this photo from Pic Store: 532349 February 1-7 was Feeding Tube Awareness Week, which aims to increase the understanding of tube feeding. Jena Carr spoke with two women with…

  • Have your say on Wollert buses

    Have your say on Wollert buses

    The state government is calling on residents to have their say on changes to bus services in Wollert and Epping before development plans are finalised. Public and Active Transport Minister…

  • What your federal MPs are talking about

    What your federal MPs are talking about

    Federal politicians are used to the public and pundits scrutinising their every word, but now AI has joined the long list of watchdogs keeping tabs on our elected officials in…

  • Workshops to support rural landholders

    Workshops to support rural landholders

    Whittlesea council is launching a new agriculture workshop series to support rural landholders in the municipality. The six-part The Regenerative Agriculture for Rural Landholders workshop seriesaims to improve land management…