Residents in Craigieburn were left without hot water on a couple of nights late last month due to gas supply issues in the area.
This has been an ongoing issue the past few winters.
Daniela Gentle said her household was without gas on two evenings, with the oven, grill and hot water out of action.
She contacted AGL about the issue and was referred to AusNet.
“Because I’d seen a post on [Facebook] about low gas pressure, I explained that it must be related to this area and tried to tell me there hadn’t been any issues in Craigieburn, and that I would need to arrange my own plumber.
“I stood my ground…and was told there was an issue in Craigieburn. They did something to fix it but then was back off again the next night.”
In 2020, AusNet told Star Weekly that pipeline upgrades were expected to be completed by October that year to deal with the low gas supply problem.
Last week, an AusNet spokesperson confirmed the upgrades were completed in December 2020.
“On May 31, the entire state faced extreme gas demand due to very low temperatures,” the spokesperson said.
“Unfortunately, because Craigieburn is at the extremity of the network, low gas pressure was detected in fringes of the Craigieburn network for a short duration lasting around 1.5 hours in the evening.
“Due to the residential growth in the area AusNet will monitor the network performance and will look to undertake further capacity investment in the network in future years, subject to receiving the necessary regulatory approvals.”
