Big Group Hug (BGH) is calling for new volunteers this year, to help with an influx of donations.
BGH volunteer manager Francesca Ligabo said she needs extra hands to keep donations moving.
“We always get a lot of donations in the lead up to Christmas and then they just wait there for the new year for volunteers to have the time to go through them,” Ms Ligabo said.
“We have to make sure that the quality control stays very high and therefore many hands and many eyes need to go through each item and make sure that they’re really in good condition.”
Ms Ligabo said there are many roles available for volunteers, with flexible hours.
“There’s various roles in sorting, packing and checking the toys, sending and receiving requests as well as greeting caseworkers and donors at the door.
“You’re welcome to just show up any day… that we are open, any time for any amount of time.
“This distinguishes us from some other organisations that have a strict roster.”
Ms Ligabo said there are also remote roles that volunteers can perform.
“One is becoming a drop off point and that means opening your house to donors… you arrange a drop off and then take the donations to the warehouse.
“Having drop off points in the community really helps us collect locally.”
Ms Ligabo said another flexible remote role is to manage BGH’s mailboxes by replying to emails, donor inquiries and social media messages.
“We have students sometimes doing remote roles… we are always happy to send the letter of recommendation or to be their referees if they are… looking for a job.”
Ms Ligabo said the main positive aspect she hears from volunteers is that they are doing something good for the community.
“That comes from having a positive impact in the community and knowing that your time is well spent and that it’s for a good cause.
“The second aspect is the social connection, we have a great group of volunteers and they always have morning tea together… they’re always encouraged to socialise.”
You can apply to volunteer at BGH by visiting https://biggrouphug.org/support-us/volunteer/join-our-volunteer-family/







