Home » News » Emergencies only please; AV

Emergencies only please; AV

Paramedics in Melbourne’s north are urging residents to get their flu shots and COVID vaccinations ahead of winter, and to access alternative care options where possible.

It has been a successful period for Ambulance Victoria (AV) services throughout Hume and Whittlesea lately, with both municipalities sitting inside the top 10 for response time for code one cases.

Compared with a year ago, Whittlesea has seen a decrease in average response time of one minute and five seconds.

Ambulance Victoria metropolitan regional director Michael Georgiou attributes the success to people utilising alternative services.

“Some of the biggest drivers of that are the other care models people now have access to such as GPs, priority primary care sitters, and the Victorian Emergency Department service online,” he said.

“These additional services are taking unnecessary burden off of ambulances, allowing them to respond to emergencies faster.”

He said it is important to take preventative action this winter to avoid illness as best as possible.

“Winter is a particularly bad time for the spread of illness. The good news is getting your flu shot and staying up to date with your COVID-19 vaccinations will help you and the people around you stay well. Book in now with your pharmacist or doctor.

“Along with simple things like staying home if you’re unwell and washing and sanitising your hands often, these routine winter vaccinations can protect what’s most important to all of us – our health.

“And if we look after our health – it will also make a real difference to our busy paramedics who again face rising demand as we head into winter.

“We also encourage all Victorians to take care of themselves, keep regular check-ups with your GP or specialist – and if it’s not urgent, get familiar with alternative care pathways.”

Acting executive director of clinical operations Andrew Keenan said while ambulances are always provided to patients when required, about one in five calls to Triple Zero do not need an emergency ambulance response.

“From January to March, 39,227 people who did not need an emergency ambulance were instead connected to more appropriate care by paramedics and nurses in AV’s Secondary Triage team,” Mr Keenan said.

“We again remind everyone to save Triple Zero for emergencies – this is to ensure the sickest Victorians receive life-saving care. If you do need an emergency ambulance, always call Triple Zero.”

Digital Editions


  • Experience musical classics live

    Experience musical classics live

    Experience classic musical songs from The Phantom of the Opera to Cats live in South Morang at the premier Michael Crawford tribute show ‘Phantom’. Keith…

More News

  • New look Hume ready to do

    New look Hume ready to do

    Purchase this photo from Pic Store: 458912 It’s been an off season of change for Hume City in the National Premier League. While Hume finished in seventh and only two…

  • Demons’ ready for challenge

    Demons’ ready for challenge

    Purchase this photo from Pic Store: 507983 Mernda is hoping to lock in a win this Saturday and with it a spot in at least the Diamond Valley Cricket Association…

  • Additional health test for newborns

    Additional health test for newborns

    Victoria has become the first Australian jurisdiction to include sickle cell disease in its universal newborn health screening program. This expansion brings the total number of rare but serious conditions…

  • Residents encouraged to mind water usage

    Residents encouraged to mind water usage

    Residents across Melbourne’s north and west are being called upon to reduce their water consumption as state storage levels fall to 61% of capacity. This current level marks a decrease…

  • Fruity festival returns

    Fruity festival returns

    If you have a green thumb, are an aspiring gardener– or just really love fruit trees– then there’s an event for you. The much-loved Summer Fruit Tree Festival will burst…

  • Finalists announced for AFL community venue award

    Finalists announced for AFL community venue award

    The 2025 finalists have been announced for the AFL’s Ken Gannon Football Facilities Award, recognising the projects that set the benchmark in best-practice design and development to help the continued…

  • New toolkit to help women report abuse in sport

    New toolkit to help women report abuse in sport

    Australian women face significant risk when disclosing gender-based violence in sport and quite often receive inadequate or harmful responses according to new research from La Trobe Univeristy. The research project,…

  • Celebrity alcohol ads slip into teens’ Insta feeds

    Celebrity alcohol ads slip into teens’ Insta feeds

    Celebrities are promoting their own alcohol products on Instagram without a clear disclosure of advertising content and almost all posts are visible to underage users, according to new research from…

  • Funding to improve road safety across Victoria

    Funding to improve road safety across Victoria

    Victorian community organisations and groups will get a total of $600,000 in grants from the Transport Accident Commission (TAC) to develop and implement local road safety projects. The funding, part…

  • Multicultural health committee expanded

    Multicultural health committee expanded

    Victoria’s Multicultural Health Advisory Committee has been expanded in an effort to make the state’s health system more inclusive and increasingly diverse. Health Minister Mary-Anne Thomas unveiled the strengthened and…